The best books to make you an amazing leader, listener, and human being

As I listened to the audiobook version of this book, I felt optimistic and hopeful, which is not a common feeling when I read business, leadership, or DEI books. I found the whole book to be an invitation to do better as a leader, a community member, and a human being.

I felt a strong call to action without the usual shaming or blaming that I’ve found in too many recent books. I wanted to sit down and have a conversation with Denise, even though I had never met her. After finishing the book, I felt inspired, uplifted, and committed to taking ownership of my role in making our world more inclusive and indivisible. 

I could not stop listening to this book, read by the author, Rob Volpe. It’s filled with compelling, entertaining, and moving stories of Rob’s interactions with people from all walks of life as he conducts consumer insights interviews. To me, the book is not only a masterclass in both storytelling and empathy but also a book about the power of listening with an open mind and heart, which is why I believe it should be a leadership must-read (even if it’s not technically a leadership book).

I loved Rob’s personal stories and was fascinated by the stories from his consumer interviews. You have to read it to witness how Rob seamlessly moves from a conversation about an interviewee’s brother’s ghost to preferences in soup flavors!

I discovered this book several years ago when I was leading a global team across North America, Europe, and Asia and desperately trying to navigate cultural differences and communication styles. The book was eye-opening for me as the author shared real-world examples of misunderstandings and differences in how people from different cultures interact in the workplace.

I especially appreciated Erin’s guidance for leading people in highly hierarchical cultures as I was trying to figure out how to get my large team of leaders in China to speak up about what was really going on (and I was going about it all wrong). For me, this book is the book to make us all better, more open-minded citizens of the world.

When I received an advanced reader copy of this book from the author, Stephen Shedletzky (aka Shed), I was prepared to read with a critical eye because I had already felt I knew a lot about building psychologically safe team cultures. However, as soon as I read the opening of the book, where Shed shares the story behind Boeing’s 737 Max crashes in 2018 and 2019, I was hooked.

I appreciated the depth of the book. It’s not only about why leaders need to create a psychologically safe environment in which people can speak up and how they can do it; it’s also about how they make it worth taking the risk of speaking up. I loved the stories and found the whole book highly compelling.

As someone who has been silenced at various times in my career, I was immediately drawn to this book. I expected it to be about how to find our voices, but it was so much deeper and more nuanced than that. I loved how Elaine talked about how there are times when silence serves us well, and I especially appreciated her exploration of how we silence others, often unconsciously.

I appreciated the way Elaine shared her own journey of unlearning silence, as well as many stories and case studies throughout the book—it stayed out of the theoretical and felt grounded in real life. I also loved the optimistic and inspiring invitation in the conclusion. Count me in!